Understanding Refurbished Technology Grades: Your Guide to Smart Buying

Learn how all our computer grading works & answer any queries you may have.

Why Choose Refurbished?

Choosing refurbished technology is a savvy way to stretch your budget while getting your hands on high-quality devices like laptops, desktops, and tablets. Whether you’re buying for personal use, equipping a student for school, or furnishing an office, refurbished devices offer significant savings compared to new models.

Moreover, opting for refurbished.can be a step towards sustainability, reducing e-waste and promoting environmental consciousness.

What Does 'Refurbished' Mean?

Refurbished technology typically comes from companies who
return devices because of upgrades or from consumers who have changed their
mind. These devices undergo thorough inspections, repairs, and certifications
to ensure they meet standard quality requirements before they are resold.
Contrary to common misconceptions, refurbished doesn't mean 'faulty' or
'broken'—it means the product has been made fit for re-sale, often making them
almost as good as new.

Understanding the Grading System

Refurbished products are categorised into grades based on their cosmetic condition and functionality. Here's what each. grade generally signifies:

Desktop PCs & Workstations

  • Grade A: Excellent Condition

    • Virtually no signs of wear; minor cosmetic scuffs or marks that are barely noticeable.
    • No dents, scratches exposing bare metal, or cracked plastics.
    • Some items may have cosmetic restore paint, expertly applied to be invisible.
  • Grade B: Good Condition

    • Well-maintained with only light scratches or scuffs typical from normal use.
    • Minor dents less than 1cm, if any, not on the same panel.
    • Restore paint may be visible but is neatly applied.
  • Grade C: Fair Condition

    • Noticeable signs of use including larger dents, chips, and scratches.
    • Some scratches may expose bare metal; minor cosmetic items like badges may be missing.
    • Restore paint use s more visible, yet the functionality is fully preserved.

Laptops & Notebooks

  • Grade A: Excellent Condition

    • Almost new in appearance with minimal signs of use.
    • Intact aesthetics with no dents, deep scratches, or cracked plastics.
    • Screen in perfect condition, no dead pixels or marks.
  • Grade B: Good Condition

    • Displays slight wear such as minor scratches and possibly minor dents.
    • Screen remains immaculate, free of any blemishes.
    • Cosmetic restore paint might be slightly visible.
  • Grade C: Fair Condition

    • Obvious cosmetic wear including noticeable dents and scratches.
    • Functionality unaffected, though may have up to 10 dead pixels on the screen.
    • Possible wear on keys and trackpad indicating regular use.

Monitors & All-In-One Desktop PCs

  • Grade A: Excellent Condition

    • Impeccable with hardly any signs of use.
    • Screen and casing are flawless without any physical defects.
  • Grade B: Good Condition

    • Shows minimal signs of wear, expected from regular use.
    • Minor marks may be present on the stand but no structural damage.
  • Grade C: Fair Condition

    • Functional but with visible signs of wear including dents and scratches.
    • Screen may show minor marks or dead pixels, but fully operational.

Tower Servers

  • Grade A: Excellent Condition

    • Regular wear visible, but no significant cosmetic damage.
    • Some marks might expose bare metal, yet all functional components remain intact.
  • Grade B: Good Condition

    • Functional despite visible signs of extensive use.
    • Possible structural cosmetic damage, but the core operations are unaffected.

Why Grades Matter

Understanding these grades helps you make an informed decision based on your needs and budget. For instance, Grade A devices are
ideal for those who want a device that feels 'like new', while Grade C might suit someone looking for a basic setup at a lower price point.

From Whom Are You Buying?

It’s crucial to purchase refurbished technology from reputable retailers or certified refurbishes. These vendors ensure that the devices have been properly inspected, repaired, and cleaned before selling

They also offer warranties that provide peace of mind, covering potential
future issues.

Warranty and Support

Most reputable refurbishers will offer a warranty that can range from 90 days to a year. This warranty typically covers hardware malfunctions and defects that were not apparent at the time of purchase. Additionally, many sellers offer extended warranties for purchase, providing additional coverage for a longer period.

Environmental Impact

Choosing refurbished helps reduce the amount of electronic waste. By purchasing a refurbished device, you're contributing to a circular economy that extends the lifecycle of products and prevents perfectly good technology from ending up in landfills prematurely.


Buying refurbished is not just about saving money—it's also about making an environmentally conscious choice and getting the most value out of your electronics.

With an understanding of the grading system, you can select a device that meets your needs while also contributing to sustainability.

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